Anytime you spend money with a company you want to make sure that they will stand behind their product or service!
Our promise to you:
- We will grow your business. Plain and simple, if you’re going to invest money to grow your business, you will see growth.
- We will give your money back. If for any reason within 14 days of purchase, you decide that we are not the right fit, we will give you a full refund, no questions asked.
- We will work hard. We promise to treat your business as if it were our own and be kind!
- We will make it right. Because our partnerships cover hundreds of hours of work over the course of a year, I am certain that we will at some point make a mistake. We will acknowledge the mistake, make it right, and put systems in place to avoid making it again.
Fine print (kind of)
Our fine print wasn't created to hide behind some obscure lawyer language. We simply wanted to keep our promise simple and needed more room for clarity.
- Our team will establish SMART goals based upon what the business would like to achieve over the next 12-18 months. We will establish a baseline using the previous 12+ months of data that is provided by the client or tools. Growth is defined by any increase greater than static growth (zero growth). If the business is unable to provide an accurate representation for a baseline, the first 6 months of our agreement will be used to establish a baseline prior to setting goals. If after 3 months of the launch of the first campaign, there is no growth, we will provide up to 20% of additional monthly points for deliverables at no charge until we provide growth for a consistent 45 days.
- If you purchase a marketing plan or a website, you have up to 14 days to cancel no questions asked. We will return your money within 10 business days via check. You must send a notice in writing via email or snail mail and it must be received by the 14th day at 11:59 pm EST. Any work that has been completed will be the property of Nu.